Speed up Your Project Without Sacrificing Quality
Placing product quality at the forefront of our manufacturing process, we integrate quality control in every step to ensure superior prototypes and parts. We identify critical quality criteria in each project and use them as benchmarks to measure the performance of the final products.
Quality Control Process
Learn the most stringent inspection methods we applies over the course of the entire manufacturing process.
Full-dimensional inspection report
For all orders, we provide full dimensional inspection report on request. This report will include the following: quantity of parts, critical dimensions, threads and tolerances, thicknesses and depths, part appearance, etc.
Packaging
Ensuring that the parts we manufacture are of the highest quality is important. We know about the unpredictability of logistics. Therefore, we make sure we lower the risk to the parts during our packaging process. Four layers of protection: 1. wrapping paper 2. EPE 3. foam 4. paper/wooden box are applied during the packaging process, ensuring that we deliver the most high-quality and beautiful parts to you.
State-of-the-art Facilities
To facilitate our strict quality control protocols, our production facility has dedicated workshops for meticulous inspection and state-of-the-art equipment.
Quality Reports on Your Request
Giving you added confidence to the prototypes and parts we manufacture for your brand, we can provide detailed quality reports showing material quality and product performance. These reports can come from either our in-house auditors or from third-party laboratories.
Quality Reports
For each order we receive, we can secure a list of quality reports per your request.
- Inspection report
- Full dimensional report
- Material test report
Certifications
As an established manufacturer of on-demand products, we have a library of certifications from reputable organizations.
- ISO 9001:2015
- ROHS
- REACH
Resolving Quality Issues Without Hesitation
Top rapid prototype aims to deliver exceptional prototypes and parts that fulfill your specific requirements. In the event that your order fails to meet your specifications, we can process a rework or a refund. Feel free to contact our experts if you come across any quality issues within 1 month after receiving your goods. Let us know of the issue within five business days from receipt, and we’ll address them within 1 to 3 business days.
Conditions for Rework
After advising us of the concern, we review the design and samples to check for inconsistencies. We then fix the complaints and send replacements immediately.
- Unacceptable processing defects
- Fail to meet tolerance requirement
- Incorrect material / finish
Conditions for Refund
Refunds are quickly processed upon confirmation of product issues, and return is processed.
- The part is not machinable
- The customer does not agree to rework
- Other reasons
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